
COMPLAINTS PROCEDURE
All complaints are taken very seriously and we treat everone equally.
We always say come to us sooner with the incident/problem no matter how small it is so we can resolve it as soon as possible before it becomes a bigger issue.
If any team member feels that they have suffered discrimination in any way he or she should follow the following:
When our policies and code of conduct have been broken,
1.They should immediatley report the incident with a matter of urgencie to the team coach.
If you are not satisified with the outcome then -
2.You should report the matter to the Clubs welfare officer.
When reporting a complaint you should include:
Details of what ,when and where the incident happend,
Who was there at the time,please provide any name's of witnesess with statements,
Was there anyone else involved in the incedent that was treated in a similar way
Any other complaint that may have happend before leading up to the event of the incident that we need to be made aware of,
Please inform us for a solution to the incident
Once we have all the information a Club Commitee Meeting will be called and a hearing may be requested.
The Clubs Committee Managers/Members will have the power to;
Warn as to the future conduct.
Suspend the person/player from membership to the club.
Remove any person/player that has broken the clubs policy's that are shown on this website.
This includes the club's,
Safe Guarding Policy (all)
Anti Bullying Policy
Code of Conduct
GDPR/Cookie Policy
All our contacts can be found on our contact section on the home page of this website.
NEW COACH IN TOWN
If you are a coach and fancy a change please get in touch....we are always looking to expand.